Terms of service

Last Updated: September 4, 2025

Welcome to Nayajaisa, a brand owned and operated by REBOXX SYSTEM PRIVATE LIMITED. By accessing or using our website www.nayajaisa.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

  • These Terms of Service (“Terms”) govern your use of our website and services.
  • By using this website, you agree to follow all applicable laws and regulations.
  • If you do not agree with any part of these Terms, you must not use our website.

2. Products and Services

  • We strive to provide accurate descriptions and images of our products. However, slight variations may occur.
  • All products are subject to availability. We reserve the right to limit or cancel orders at our discretion.

3. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
  • Payments must be made using the methods available at checkout.
  • For B2B customers, GST details can be provided at checkout.
  • Our GSTIN is 27AAMCR8484J1ZI.

4. Shipping and Delivery

Orders are processed within 24 hours and shipped through trusted courier partners.

Delivery timelines range from 2 to 12 business days, depending on location:

  • Tier-1 & Metro cities: 3–5 business days
  • Other regions (except North-East): 4–7 business days
  • North-East & Andaman & Nicobar Islands: 6–12 business days
  • Shipping delays may occur due to high order volume, natural calamities, or other unforeseen circumstances.

5. Returns and Refunds

  •  Our Return and Refund Policy is available on our website.
  • Returns are accepted only under the conditions mentioned in the policy.

6. Limitation of Liability

  • We are not responsible for damages or losses caused during shipment.
  • We shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or services.

7. Third-Party Services

  •  Certain features, such as WhatsApp automation, may be managed by third-party service providers.
  • We are not responsible for the performance or support of third-party applications.

8. Intellectual Property

  • All content, including text, graphics, logos, and images on www.nayajaisa.com, is the property of REBOXX SYSTEM PRIVATE LIMITED and protected under applicable copyright and trademark laws.
  • You may not copy, reproduce, or distribute any content without our written consent.

9. Governing Law

  • These Terms of Service are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Navi Mumbai, Maharashtra.

10. Contact Us

For questions regarding these Terms of Service, please contact us:

Email: support@nayajaisa.com

Phone: +91 8446068589

Registered Address: Plot A-406, S Central Rd, near Silverpoint Press, TTC Industrial Area, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra 400710, India